Terms of Use
The terms on which Sun Hustle Co Pty Ltd makes this website available, and how they sit alongside your rights under the Australian Consumer Law.
1. Acceptance
This website at sunhustlecotec.site is operated by Sun Hustle Co Pty Ltd (ABN 99 701 404 293, ACN 701 404 293), an Australian proprietary company registered in Victoria (VIC) 3875. In these terms, "we", "us" and "our" mean that company, and "you" means the person accessing the site.
By accessing or using this website you agree to these Terms of Use. If you do not agree to them, please do not use the site.
2. Use of this website
You may use this website to learn about our services and to contact us. You must not:
- use the site for any unlawful purpose, or in a way that breaches the rights of any person;
- attempt to gain unauthorised access to the site, the server on which it is hosted, or any connected system;
- interfere with, damage or disrupt the site, or introduce malicious code to it;
- use automated means to scrape, harvest or systematically extract content from the site; or
- reproduce, republish or commercially exploit any part of the site except as permitted in clause 4.
3. Information and accuracy
The content on this website is general information about the work we do. It is not technical, electrical, financial or legal advice, and it is not a design for any particular property. Suitability, sizing, expected generation and cost all depend on the specific site, its electrical installation and how power is used there, and can only be determined by a site assessment.
We take reasonable care to keep the site accurate and current, but product availability, standards, regulations, rebate schemes and network requirements change. Nothing on this page or elsewhere on the site is an offer capable of acceptance. A binding agreement arises only when we issue a written quotation for a specific property and you accept it in writing.
4. Intellectual property
All content on this website — including text, page design, layout, diagrams, icons, styling and the arrangement of the whole — is owned by Sun Hustle Co Pty Ltd or used with permission, and is protected by the Copyright Act 1968 (Cth) and other applicable laws.
You may view the site, and print or download extracts, for your own personal or internal business use in evaluating our services. You must not otherwise copy, adapt, reproduce, distribute, frame or publish any part of the site without our prior written consent. Our business name, wordmark and any logos remain our property, and no licence to use them is granted by these terms.
Designs, layouts, string diagrams and calculations we prepare for you remain our intellectual property unless the written agreement for the work says otherwise. You may use them for the installation, operation and servicing of the system at the property they were prepared for.
5. Quotations and work
Quotations are valid for the period stated on them and are based on the information available to us and on what was observed during the site assessment. Where conditions are found that could not reasonably have been identified at that time — for example concealed roof damage, non-compliant existing wiring or an inadequate switchboard — we will tell you before proceeding, and any change in scope or price will be agreed with you in writing.
Work is carried out in accordance with applicable Australian Standards and the electrical safety and licensing requirements in force in Victoria. Where a distributor approval, permit or scheme approval is required, the timing of the work depends on that approval being granted.
The full terms for any particular installation or service — including scope, price, payment terms, access, timing and warranty — are those set out in the written quotation and any accompanying contract documents you accept. Where those documents conflict with this page, those documents prevail in relation to that work.
6. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)).
For services, that includes guarantees that they will be supplied with due care and skill, be fit for any purpose you told us about, and be supplied within a reasonable time. For goods, it includes guarantees that they are of acceptable quality, match their description, and are fit for any disclosed purpose.
For a major failure with a service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have the problem rectified in a reasonable time and, if this is not done, to cancel the contract and obtain a refund for the unused portion.
Nothing in these terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy conferred on you by the Australian Consumer Law or any other law where to do so would be unlawful.
7. Warranties
Equipment we supply carries the manufacturer's product and performance warranties. Those warranties are given by the manufacturer, on the manufacturer's terms, and we pass the documentation to you at handover. We will assist you in making a manufacturer warranty claim for equipment we installed.
Our own workmanship warranty for an installation is stated in the written quotation and contract documents for that job. These warranties operate in addition to, and do not limit, your rights under the Australian Consumer Law.
Warranties do not extend to damage caused by events outside our control, including storm, flood, fire, lightning, vermin, network faults or voltage events, or to work carried out on the system by someone else, or to failure to have the system serviced where servicing was recommended.
8. Limitation of liability
Subject to clause 6, and to the fullest extent permitted by law:
- we exclude all conditions, warranties and representations that are not expressly set out in these terms or in the written agreement for your work;
- we are not liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, generation, savings, feed-in credits, data, opportunity or goodwill, however arising;
- we are not liable for any loss or damage arising from your use of, or inability to use, this website, or from reliance on general information published on it; and
- where liability can lawfully be limited, our liability in respect of goods or services supplied is limited, at our option, to resupplying the services or paying the cost of having them resupplied, or to replacing the goods, supplying equivalent goods, repairing the goods, or paying the cost of doing so.
We do not warrant that this website will be uninterrupted, error-free, or free of harmful components. You are responsible for maintaining your own device and network security.
9. Indemnity
You indemnify us against any claim, loss, cost or expense we incur arising from your breach of these terms, your unlawful use of this website, or your infringement of the rights of any third party in connection with your use of the site. This indemnity does not apply to the extent that the loss was caused or contributed to by us.
10. Third parties
Where this website refers to a third party — a manufacturer, distributor, retailer, scheme administrator or regulator — that reference is for information only. We do not control those organisations and we are not responsible for their content, products, decisions, processing times or conduct. A reference is not an endorsement, and any dealing you have with them is between you and them.
11. Privacy
Our handling of personal information is described in our Privacy Policy, which is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. The Privacy Policy forms part of these terms.
12. Suspension and termination
We may suspend, withdraw, restrict or discontinue all or part of this website at any time, without notice, including for maintenance or for security reasons. We may also refuse or terminate your access to the site where we reasonably believe you have breached these terms or used the site unlawfully.
Termination of access does not affect any rights or obligations that accrued before termination, and the clauses dealing with intellectual property, limitation of liability, indemnity and governing law survive it.
Cancellation of engaged work is governed by the written quotation and contract documents for that work, and by your rights under the Australian Consumer Law.
13. Changes to these terms
We may amend these terms from time to time. The version published on this page is the current one, and the date shown at the top of the page is when it was last revised. Your continued use of the website after a change takes effect means you accept the amended terms. Changes do not apply retrospectively to a contract for work already entered into.
14. Governing law and jurisdiction
These terms, and any dispute or claim arising out of or in connection with them or with your use of this website, are governed by the laws of the State of Victoria, Australia, and by the Commonwealth laws of Australia that apply in that State.
You and we submit to the non-exclusive jurisdiction of the courts of the State of Victoria and the courts competent to hear appeals from them. Nothing in this clause prevents you from bringing a matter before a tribunal or regulator that has jurisdiction over consumer complaints in your own State or Territory.
If any provision of these terms is found to be invalid or unenforceable, it is to be read down to the extent necessary, or severed, and the remaining provisions continue in full force.
15. Contacting us
Questions about these terms should be sent to:
Need something clarified?
If a clause here affects a job you are considering, ask before you commit. We would rather answer it in writing first.